Author Archive for Melanie Overly

Debit Card Security


Debit Card Security

Protecting your VISA® debit card from fraud requires 24/7 – 365 days a year monitoring. Our fraud detection programs monitor your card transactions for any suspicious activity.

Consumer Alerts

Get Consumer Alerts for large purchases, activity notifications, low balance warnings and more. You choose the alerts you want to receive and how you want to receive them.  Whether by text message or email, Consumer Alerts offer a convenient way for you to manage your money and help protect you from fraud by putting you in control of your account information.

Log-in to activate Consumer Alerts* today!   https://alert.smsservicesnow.com/Landing/EldertonSt

*Message and Data Rates may apply. Please review the Terms and Conditions.  You can discontinue this service at any time by unsubscribing on the website or texting the work ‘STOP’ to 26499.  The number of messages received will be based on your own card usage. 

 

Fraud Risk Identification Service (FRIS)

Fraud Risk Identification Service reduces fraud by identifying customers’ general spending habits and looking for transactions that appear out of the ordinary. With FRIS, trained analysts watch for suspicious transaction activity on your behalf, 24/7 365 days a year.

You will be contacted directly by an experienced fraud analyst to verify the authenticity of your debit card transactions. If you ever receive a call from “FRIS”, know that our people are doing their job and preventing potential misuse of your card. You will NEVER be asked to provide your debit card number, Social Security number, or PIN number. If you ever encounter this situation, please contact us immediately at 724-354-2111.

 

Help Us Protect You

  • Keep us up-to-date with your current contact information including mobile and home phone numbers. Contact us at 724-354-2111 or in writing at 143 N. Main Street, Elderton, PA 15736.
  • Traveling and planning to use your VISAâ debit card?
  • Be sure to contact us at 724-354-2111 to ensure your card is available for use during travel.
  • Notify us immediately if your VISA® debit card is lost or stolen. During regular business hours please call us at 724-354-2111 or after-hours contact STAR direct at their toll-free number 1-800-523-4175.