Elderton State Bank – Securing Your Identity

Keeping you and your personal information secure is a priority of Elderton State Bank. We continuously strive to ensure that your financial information is safe. Review the topics below to see what Elderton State Bank is doing to help protect you and for tips on how to protect yourself when using our Online Banking and BillPay service.

Elderton State Bank will never send you an email requesting your personal information, account information, Online Banking password, or ATM PIN. The only time we may ask you these types of questions is when you contact us in person or by phone requesting a banking transaction (for example, new account opening, loan application, transaction between two accounts, etc.) or when logging into Online Banking. This information is matched against our customer record for verification.

If you ever encounter this situation outside of these circumstances, or in an email that appears to be from Elderton State Bank, please contact us immediately at (724) 354-2111, Monday – Friday, 8:30am to 4:00pm and Saturday, 8:30am to 12noon.

Online Security is our Priority!
View these brochures for important facts about your Account Authentication and Online Banking.

Account Authentication & Online Banking – Personal Banking
Account Authentication & Online Banking – Business Banking

AVOID IDENTITY THEFT

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Elderton State Bank is confident of our system’s ability to protect all transactions; however, this system is for the use of authorized users only. This is a private computing system; its use is restricted to authorized individuals. Actual or attempted unauthorized use of this computer system will result in criminal and/or civil prosecution. We reserve the right to view, monitor and record activity on the system without notice or permission. Any information obtained by monitoring, reviewing or recording is subject to review by law enforcement organizations in connection with the investigation or prosecution of possible criminal activity on the system. If you are not an authorized user of this system or do not consent to continued monitoring, please exit the system at this time.

10 Scams Targeting Bank Customers

10 Scams Targeting Bank Customers

The basics on how to protect your personal information and your money from FDIC Consumer News.

We recommend reading this article in PDF format on the most common bank scams and how to protect yourself.

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Common Fraudulent Scams

Common Fraudulent Scams

There are numerous scams presented daily to consumers so you must always exercise caution when it comes to your personal and financial information. The following tips may help prevent you from becoming a fraud victim.

  • Be on guard against fraudulent checks, cashier’s checks, money orders, or electronic fund transfers sent to you with requests for you to wire back part of the money;
  • Be aware of incoming e‐mail or text messages that ask you to click on a link because the link may install malware that allows thieves to spy on your computer and gain access to your information;
  • Be suspicious of any e‐mail or phone requests to up date or verify your personal information because a legitimate organization would not solicit updates in an unsecured manner for information it already has;
  • Confirm a message is legitimate by contacting the sender (it is best to look up the sender’s contact information yourself instead of using contact information in the message);
  • Assume any offer that seems too good to be true, is probably a fraud;
  • Be wary of unsolicited offers that require you to act fast.

If you suspect you are the victim of a scam , please contact us immediately.
Keeping you and your personal information secure is a priority of Elderton State Bank.

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New Chip Enabled Visa® Debit Cards

Introducing New Chip Enabled Visa® Debit Cards

Chip technology is becoming the global standard for debit (and credit) card payments. A chip card is a debit (or credit) card that contains an embedded microchip as well as the traditional magnetic stripe. The chip encrypts information to increase data security when making transactions at a chip‐enabled terminal.

Elderton State Bank is pleased to inform you that we will be replacing all cards with chip-enabled debit cards. You will be receiving a new Visa® Debit card with chip technology in the next 30 days.

  • To ensure increased protection against fraud, activate this new card immediately. Simply activate your new chip card at any ATM using your existing PIN number. Your old Debit card can then be destroyed.
  • Your new Debit card with chip technology has the same card number and PIN number, but includes a new expiration date. If your Debit card is set up for automatic bill pay with any merchant or services, you must notify them of the new card expiration date.

The insert and mailer included with your new card will also have additional information on how your new chip card works. Please review them carefully.

Elderton State Bank takes your security and privacy very seriously. We are eager to offer this chip card technology to our customers. Please call us at 724‐354‐2111, with any questions or concerns. You may also visit our website, www.eldertonbank.com, for additional security information.

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Traveling Out of the State or Country?

Traveling out of the State or Country?

If you are traveling out of the state or out of the country, please let us know.
Our ATM/Debit cards are blocked in a number of states and countries to help protect our customers from fraud.
Call us at 724‐354‐2111.

Keeping you and your personal information secure is a priority of Elderton State Bank.
We continuously strive to ensure that your financial information is safe.
Please visit our website, https://www.eldertonbank.com/asp/aboutus.asp, or https://www.eldertonbank.com/asp/contact.asp for additional security information.

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